Avanade Advisor


	Issue 3.2



		First Up Peer to Peer Ask the Expert Avanade Viewpoint Poll

Hello and welcome to the latest issue of the Avanade Advisor, our forum for sharing insight, best practices, and other advice from our IT consultants with our colleagues and customers worldwide.

This month, we take a look at different ways your business intelligence systems can provide a deeper understanding of your customers. You also will hear from Hitachi Asia, whose recent experience implementing an integrated business intelligence solution helped the company better manage an enormous global supply chain while boosting the value of its IT systems and reducing overall procurement costs.

In addition, our technologists take a look at common IT challenges and how to overcome them. You can read about the advantages of identity federation and how to evaluate whether this is the right approach for your company. You also can read about some up-front considerations that can help ensure the success of your next messaging and collaboration migration project.

Thank you for your time and interest. As always, we look forward to receiving your comments or story ideas – simply send us an e-mail to editor@avanade.com.

Adam Warby
Executive VP - Market Development

Hitachi® Boosts Procurement Performance with a Web-Based Business Intelligence Solution

Looking for a more efficient way to manage an enormous global supply chain, Hitachi upgraded its e-procurement platform to provide its managers with timely access to data and reporting on its suppliers and boost the value of its IT systems while reducing procurement costs.
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For Notes-to-Microsoft Migration, the User Comes First
By Scott Rodgers

As a Technology Infrastructure practice director at Avanade, I work with teams to help customers migrate their messaging and collaboration systems to the Microsoft platform. It's the end-user's experience that can make or break a migration project. It is absolutely crucial to put the user experience front and center throughout planning, staging and execution. Here are some rules of thumb that I've collected over the years.
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Identity Federation
By Ace Swerling

From what you read in the tech trades, identity federation would seem to solve a multitude of problems. But the concept and products are new, so it's hard to know whether or not to adopt identity federation or how to go about it. Learn some tips on what you need to know in order to move forward on your identity federation project.
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Getting Closer to Customers with Integrated Business Intelligence Systems

Learn about five different levels of integration and visibility into customers that show how integrated information systems can help organizations extract the greatest insight into their customers.
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