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The Practice of Being Practical

At Avanade, we are nothing if not practical.

Sure, we love technology and we love all the amazing things you can do with it. But what is technology if it doesn't help a company cross-sell, lower time-to-market, minimize risk, or impact the bottom line? When Avanade builds its solutions, we start by putting ourselves in your shoes and recognizing not what we can do, but what you, our customers, need.

By blending our core strength — extensive knowledge of Microsoft enterprise technology — with a steadfast commitment to business sensibility, Avanade create services and solutions that are efficient, effective, relevant, and, well, practical.

We created this quarterly newsletter to update you on new Avanade services and solutions that can help you maximize your IT investments, and to share practical words of advice gained through real-world situations with customers. In the spirit of letting our customers do some of the talking, this inaugural issue includes advice from one of our customers — Alan McIntosh, the Director, Computing Operations and Architecture for Siebel Systems. Additional articles focus on driving improvements in enterprise performance management, deployment considerations for Windows XP Service Pack 2 adoption, and planning for next-generation CRM solutions.

I hope you find this newsletter to be useful and enjoyable. If you have feedback on what you've read here or topics you'd like us to address in future issues, please send me an e-mail at editor@avanade.com.


Adam Warby
Senior Vice President & General Manager, Avanade Americas



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